Knowledge Management Software

Producing knowledge base plays a vital part in the value of organizational development. Our knowledge management solution handles critical issues, keeping your business ahead of the game when facing the increasingly periodic changes of the business environment. This is essential to cover the organizational procedures that require accessible and secure interactions between the information and data processing capabilities, and innovative abilities of the employees in information technologies.

Stopping the Information Chaos

Most business information happens in a formless data format

As a result, many professionals spend a great deal of time searching for information needed to do their job and to learn more about specific topics. For your business to remain competitive, it is crucial to be efficient and to be able to retrieve and share information quickly. LogicalDOC as a document management system will improve information retrieval in your organization by indexing and securing needed content. These key features will help save valuable time when resource searching and knowledge recreating.

Gain the ability to consider all related and relevant information, and make decisions faster. Using knowledge management tools like LogicalDOC you will considerably increase your new employees’ ability to be more productive as they will no longer need to search through files on shared drives or in cabinets. The satisfaction of both your customers and employees will increase, and your company will have a competitive advantage along with an innovative, self-service system.

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Build Knowledge Storage

Central Repository – As its name implies, the knowledge is organized into categorized and structural workspaces, documents and folders. Easily access any information about the business stored in the central repository.

Knowledge management software is all about sharing and storing the accumulated collective expertise, and understanding the organization’s techniques, processes, and operations. It treats knowledge as a vital resource and key factor in intellectual capital and allows human resource practitioners to influence people management.

Manage Knowledge Life-Cycle

Version and Revision Control

Version control tracks who changed which document and when, and has the ability to roll back to a previous version if needed. A new version is created when a user changes metadata or when the content of a document is changed.

Access Logs

LogicalDOC has a complete audit trail function that captures what actions documents have gone through, such as viewing, e-mailing, checking out, downloading, and deleting. This allows the rebuilding of the exact sequence of events of a document or folder.

Document Approval Route

Approval workflows provide an easy way to automate the editing, review, and approval of documents between multiple internal and external users. This will improve the collaboration of your team or group’s operation.

Annotations and Comments

Annotations play an important role in the process of knowledge sharing. They are a relevant part of the feedback loop, and help maintain the quality of content and presentation of a document or article.

This structure views all of the information management processes of an organization as knowledge processes. With this view, the business processes will involve disseminating, creating, applying, and renewing the information towards organizational survival and sustenance. Essentially, it focuses on making the right things rather than making things right. The main principle is what was best yesterday cannot be taken for granted as what is best today or tomorrow. Nevertheless, double-loop learning, the relearning and unlearning process, is needed in the design of the organizational knowledge life cycle, and due to the fast changing pace of tomorrow, is necessary for companies to thrive. To cope with business environment changes, organizations constantly need to re-assess their core business management procedures for continuing effectiveness.

Share and Re-Use Corporate Knowledge

With the help of a knowledge management systems software you are able to quickly find existing information and re-use its content in project reports, documents, RFQs, offerings, and all other recurring document programs. It will give you a facility to share documents among members whether or not they are present in one location or hundreds thanks to the cloud based architecture of LogicalDOC.

Eliminating the Staff Training Time

Reduce a large amount of staff training time by using knowledge management tools, and give new employees a fast, hands-on approach to learning. Upload your company’s documents and procedures, which will then be indexed, and directly searchable. You can assign different privileges to different users. The information saved in a document management system can be printed or exported to several formats. You can assign these knowledge items to an online community or employees for reading, self-training, and learning purposes.

A top knowledge management also helps customer service agents to bring a quick and efficent customer support.

Organizations must be competitively conscious to successfully implement a system for knowledge management. LogicalDOC provides a software platform(even in open source flavour) that merges the best practices of an archived organization with the actions made by its members based on given criteria. It allows companies to balance, check-in with, and renew its best practices by separating and connecting the actions made by its members. This is where intellect, organization, innovation, and creativity come into the picture. By replacing traditional knowledge sharing processes that coincide with the life-cycle and patterns of a business, such as system training, the well-being, performance, and effectiveness of all employees will be enhanced and they can learn more.